At Emberandyou.com, we strive to provide high-quality services and customer satisfaction. This Refund Policy outlines the conditions under which refunds are offered. By using our services, you agree to the terms below.
Due to the nature of digital products and online services, all sales are generally final and non-refundable.
Refunds will only be considered if:
You were charged incorrectly due to a technical issue.
You did not receive the product or service after payment confirmation.
There is a proven defect or major issue in the service provided.
2. Refund Eligibility
To request a refund, you must:
Contact us within 5 days of purchase.
Provide proof of payment (such as a receipt, invoice, or transaction ID).
Clearly explain the reason for requesting a refund.
3. Non-Refundable Cases
Refunds will not be issued if:
You changed your mind after purchase.
You purchased the wrong product or package.
You failed to meet the technical requirements needed to access or use our services.
4. Refund Process
Once we receive your refund request, we will review it within 25–37 business days.
If approved, the refund will be processed to your original method of payment.
Depending on your bank or payment provider, it may take additional days for the funds to appear.
5. Contact Us
For refund requests or inquiries, please contact us at:
📧 emberandyou1@gmail.com
🌐 www.emberandyou.com